2 C5 A9898

VP, Creative Operations & Resourcing

New York City or LA

Day One Agency—AdAge’s #4 on the A-List —is hiring!

We are seeking a highly organized VP, Creative Operations and Resourcing to join our rising team. We’re seeking self-starters with creative agency experience who collaboratively and strategically operate across agency teams and programs to build how work is staffed, managed and elevated each day. In return, you’ll be in a rewarding learning environment with a great opportunity to grow and further your knowledge and career.

Our company culture is at the core of everything we do. It defines our vibe. It’s what makes every day, day one. We offer a highly collaborative, hybrid work environment where smart and hyper-passionate people come together to solve creative communications challenges. It’s no secret; we work hard, but only on the things we love. From the day this agency was created, we vowed to only work on projects that fire us up and that’s still true. It’s how we make projects like Chipotle’s Corn Kid or American Express’ first sneaker drop at NBA All-Star come to life.

We emphasize and value all of our relationships—they’re what powers us. Our colleagues, clients, and partners are the most important part of our business. So if you want to join a fast-growing, award-winning, creative team, we’d love to hear from you.

This position requires a flexible hybrid schedule (3 days in office) and is available in either our NYC or LA offices with travel as needed between each.


The VP, Creative Operations and Resourcing will use their unique blend of expertise in agency operations, staffing, project management, talent management and interdisciplinary agency outputs to ensure the efficient and effective operation of agency projects and initiatives. The candidate will build strong relationships with key business stakeholders and manage agency workflow, optimize processes, and ensure that projects are executed effectively to the highest level of creative excellence. This role's focus will be at the intersection of three pillars; business, creativity and talent, responsible for organizing these pillars to flourish in a sustainable way. This role reports to the Executive Vice President of People with a strong dotted line into the Chief Creative Officer.


Support agency-wide creative operations:

  • Work closely with creative teams to define project goals, objectives, staffing requirements and vision for success
  • Identify headcount allocations to accelerate creative team growth to align with business needs from project planning to execution
  • Identify process and organization needed to ensure resourcing is managed effectively across all facets of the business and operations run smoothly to meet client demands
  • Review team burn reports to understand staffing efficiencies and to inform financial health and staff planning
  • Collaborate internally and externally to deliver on project goals, objectives, and strong creative vision
  • Identify and build systems, process and tools needed to effectively manage projects and resourcing
  • Collaborate with finance to manage project budgets, estimates and report on budget variances, ensuring cost-effective frameworks are met
  • Develop, execute, and manage yearly headcount planning cycle as well as end-to-end project plans and ensuring on-time delivery

Agency Resource Management:

  • Strategically manage and develop new resourcing processes to assess project requirements and people development mandates across departments and teams
  • Ensure resource plans align with proper casting and project types
  • Manage resourcing staff and cross-functional resourcing agency teams
  • Advise on best practices for workforce planning (location strategy, experience & talent mix of organization)


  • 10+ years of experience in interdisciplinary agency team management
  • Experience creating and implementing process strategy
  • Experience negotiating, and managing relationships with vendors
  • Experience in project management and creative production
  • Expertise collaborating cross-functionally at all levels of the business

Compensation + Benefits

We value all of our employees and are happy to provide comprehensive benefits to help support them holistically in the best way we can. We offer all our employees:

  • Health Care (Medical, Dental, Vision)
  • Paid Time Off and Company Paid Holidays
  • Summer Fridays
  • 401K Retirement Plan with Company Match
  • Lifestyle Spending Account
  • Paid Parental Leave
  • Commuter Benefits
  • Company Credit Card
  • Employee Referral Bonus

The Company is committed to fair and equitable compensation practices. The base compensation range for this role is $175K-$200K and this position is eligible for benefits that include medical insurance (health, dental, and vision), retirement plan, paid time off, paid parental leave, new business and employee referral bonuses, etc. Please note that the compensation information provided is a good faith estimate for New York City based hires only and is provided pursuant to the New York City Pay Transparency Law. Final compensation for this role will be determined by various factors such as candidates' relevant work experience, skills, qualifications, and location.