SVP, Digital Communications - New York

New York City

Do you speak internet like it's your job? It could be.

Day One Agency—Campaign Magazine’s Agency of the Year and PRovoke Media’s Creative Agency of the Year—is hiring! We’re looking for a SVP, Digital Communications to join our rising team. The right candidate will be ambitious, hard-working, and dedicated to telling stories that stop people in their scroll. You’ll take pride in your work, show initiative, and go the extra mile to ensure that our clients are serviced in the best way possible. We’re looking for self-starters with creative agency experience who are willing to work collaboratively and quickly with our squad. Excellent organizational skills are imperative. In return, you’ll be in a rewarding learning environment with a great opportunity to grow and further your knowledge and career.

Our company culture is at the core of everything we do. It defines our vibe. It’s what makes every day, day one. We offer a highly collaborative environment (even as we work from a distance in this new remote world) where smart and hyper-passionate people come together to solve creative communications challenges. It’s no secret; we work hard, but only on the things we love. From the day this agency was created, we vowed to only work on projects that fire us up and that’s still true. It’s how we make projects like Chipotle’s multi-award-winning Freeting campaign come to life.

We emphasize and value all of our relationships—they’re what powers us. Our colleagues, clients, and partners are the most important part of our business. So if you want to join a fast-growing, award-winning, creative team, we’d love to hear from you.

This role is full time and only available in New York City.

The right candidate will represent a mix of creative thinking and strategic reasoning alongside strong account management and communication skills to articulate not only their ideas but also the value behind them. As a senior member of the team, your responsibility will be to work across verticals and conceptual ideation, leading the charge on projects and providing your expertise to all components of the process—assessing project feasibility, assigning work, resourcing, project planning, and leading clients.

  • Be a thought-partner for senior-level clients by understanding their unique business objectives and developing digital communications strategies to meet those goals
  • Lead strategy, staffing, and client relationships for projects that will touch owned social channels
  • Maintain current knowledge of trends, the competitive landscape, and confidently provide strategic point-of-views to the client
  • Be an expert storyteller, ensuring content is creative and engaging across social channels
  • Direct the team and other departments to lead project delivery, adhering to timelines, budget, and scope
  • Oversee client teams, account budgets and third-party resources – driving the engine of client service and deepening the agency relationship
  • Create strategic plans, decks and presentations on behalf of agency and its clients, including generating ongoing new ideas and value beyond the scope of current client assignments
  • Build and lead interagency teams and client relationships
  • Be forward thinking, anticipating what is next and planning for the future
  • Serve on the leadership team, drive office culture and be a mentor to staff
  • Lead the strategy portion of new business and project-based campaigns– including, setting the directional approach at the onset of the process and identifying the day to day team executions
  • Shape RFP and pitch responses, including leading briefing sessions, leading creative thinking, and driving work presentations back to prospective clients
  • Estimate budgets and scope work for production
  • Build relationships and extend the Day One community


  • 12+ years agency experience, managing or contributing to the creative ideation and campaign/asset execution
  • Extensive experience managing and motivating large teams
  • Penchant for building enduring client relationships, inspiring client confidence
  • A history of making commercial decisions and identifying growth opportunities
  • Capacity to think through both tactics and the big picture
  • Ability to ideate and articulate the why and the how
  • Understanding of both major and emerging social platforms
  • Strong written/verbal communication
  • Conceptual thinking, editorially minded with an entrepreneurial spirit
  • Leadership and creative problem solving skills
  • Passion for people, organization, and excitement to collaborate in a fast-paced team environment
  • Self-motivated, organized, and reliable

Compensation + Benefits
We value all of our employees and are happy to provide comprehensive benefits to help support them holistically in the best way we can. We offer all our employees:

  • Health Care (Medical, Dental, Vision)
  • “Take-As-You-Need” Paid Time Off and Company Paid Holidays
  • Fresh Thinking Mornings
  • Summer Fridays
  • Annual Technology Stipend
  • 401K Retirement Plan with Company Match
  • Paid Parental Leave
  • Commuter Benefits
  • Company Credit Card
  • Uber Business Account
  • New Business Referral Bonus
  • Employee Referral Bonus